Pricing & plans
Choose the right plan for your front office.
From reliable call coverage to fully connected workflows, 24Front plans give your business the call capacity and support it needs.
Connected plans (calendar / CRM)
End-to-end call handling
For businesses that need more than call answering. 24Front handles key front-office workflows and escalates safely when your team needs to step in.
Essential
The connected starting point for lower monthly usage.
$349/mo
650 monthly minutes included
$0.54/min for additional minutes
Book free consultation callGrowth
More included minutes and a lower rate for higher monthly usage.
$749/mo
1,500 monthly minutes included
$0.50/min for additional minutes
Book free consultation callScale
Maximum standard capacity and our lowest connected minute rate.
$1,249/mo
2,600 monthly minutes included
$0.48/min for additional minutes
Book free consultation callEnterprise
For larger groups, bespoke requirements and complex rollouts.
Custom
Tailored minutes, rates and integrations.
Discuss custom pricingIncluded with every connected plan
Onboarding & support
- Streamlined, white-glove setup
- Quality review before commitment
- Workshop with your team
Personalised AI receptionist
- Uses your approved business info
- Follows your booking and handoff rules
- Tested with real scenarios
Automations & actions
- Booking, rescheduling, cancellations
- Call summaries and alerts
- Lead capture and CRM updates
Visibility & insights
- Full call transcripts & summaries
- Real-time dashboard for every call
Security & reliability
- 24/7 uptime monitoring
- Privacy-first data handling
Flexible call routing
- Emergency transfers to your team
- Overflow and missed-call capture
“24Front now picks up most of our inbound calls. The front desk feels calmer, and our team finally has time for the patients standing in front of them.”
Dana Whitfield
Practice Manager, Riverside Dental
24/7 inbound coverage
Calls are answered around the clock and patients are guided to the right next step.
Booking workflows
24Front identifies patients, checks approved availability and books, moves or cancels appointments.
Clear handoff to reception
Anything outside the practice's rules is transferred or captured for follow-up.
Lite plan
Need reliable call coverage without connecting your calendar or CRM?
Lite gives your team dependable front-desk coverage while booking requests and system updates are passed back for manual follow-up.
Lite
$249/mo
Answers calls, captures what happened, creates follow-up tasks, and escalates when needed.
550 monthly minutes included
$0.45/min for additional minutes
Book free consultation callPlan comparison
Compare 24Front plans
Lite provides call handling and task capture without connected system actions. Essential, Growth and Scale share the same connected capabilities and differ mainly by monthly allowance.
| Feature | Lite$249/mo | Essential$349/mo | Growth$749/mo | Scale$1,249/mo | EnterpriseCustom |
|---|---|---|---|---|---|
| Included monthly minutes | 550 | 650 | 1,500 | 2,600 | Custom |
| Additional minutes | $0.45/min | $0.54/min | $0.50/min | $0.48/min | Custom |
| 24/7 call answering | |||||
| Call transcripts & summaries | |||||
| Bookings & appointment changes | Captured as tasks | In your calendar | In your calendar | In your calendar | In your calendar |
| Lead capture / CRM updates | Captured as tasks | Updates CRM | Updates CRM | Updates CRM | Updates CRM |
| Outbound campaigns | |||||
| Multi-location support | |||||
| Custom integrations | |||||
| Dedicated success manager |
Get started
Not sure where to start?
Honestly, the best place to start is a quick chat. We'll answer your questions and help you find the plan worth exploring first — no pressure.