For dental practices
Front desks at dental practices juggle check-ins, insurance questions and a ringing phone at the same time. 24Front answers every call — during busy hours, lunch and after close — and handles the routine ones end to end.
Calls it handles
Collects the patient's details and books into approved slots.
Finds the patient's appointment and moves it without a callback.
Answers with the wording your practice approves, and flags anything else for staff.
Recognises pain, swelling or trauma and follows your emergency instructions or transfers the call.
Gives callers the answers you've set, every time, in the same friendly way.
Outbound reminder and recall calls to keep the schedule full.
Example call
Calls after close are answered live. Routine bookings are completed on the spot; urgent situations follow the emergency pathway you define, such as sharing an on-call number.
Estimate your return with the ROI calculator →Caller
Hi, my son chipped a tooth at soccer. Can we come in tomorrow?
24Front
I'm sorry to hear that. Is he in pain or is there any bleeding right now?
Caller
A little sore, no bleeding.
24Front
Thanks. I have 9:30 or 2:15 tomorrow. Which works better?
FAQ
No. It takes the repetitive calls so your team can focus on patients in the chair and at the counter.
Yes. You choose all calls, overflow only, or after-hours only.
They are transferred to your team or captured with a summary for follow-up.
Get started
Book a short demo and we'll map 3–5 of your most common calls — then show you exactly how 24Front would handle them.