Grand Rapids, MI · Area codes 616
24Front picks up every call for Grand Rapids businesses around the clock — booking appointments, answering questions and passing urgent calls to your team. Set up remotely, working in Eastern Time.
How it works locally
Forward your 616 line to 24Front — callers still see and dial your number.
Hours and after-hours rules run on Eastern Time, so late-night calls are handled the way you want.
Every Grand Rapids caller is answered instantly, even when several call at once.
Emergencies and anything outside your rules go straight to your team with a summary.
Industries
New patient bookings · Reschedules and cancellations · Insurance and fee questions
Appointment scheduling · Prescription refill requests · Referral and results questions
Service call booking · Emergency dispatch · Quotes and estimates
Get started
Book a short demo and we'll map 3–5 of your most common calls — then show you exactly how 24Front would handle them.